Abstract
This article examines a model for human resource management (HRM) in government agencies, based on international experience with the ecosystem approach. It substantiates the need to move from a fragmented and administrative understanding of HR work to a holistic, people-centered, and strategically oriented model of human capital management. The ecosystem approach is interpreted as the development of a flexible and open HRM system integrating government institutions, educational and scientific organizations, digital platforms, professional communities, and civil society. The central element of the model is the HRM management cycle, including planning, organization, motivation, control, and evaluation, with the civil servant at its center. The model's structure is described, consisting of interconnected subsystems for attracting, developing, evaluating, motivating, and retaining personnel. Particular attention is paid to the institutional, technological, and social interactions, as well as feedback mechanisms. It is concluded that the implementation of an ecosystem HRM model contributes to improved public administration efficiency, the development of human resource potential, and strengthening public trust in the civil service.

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2026 Kazakhstan-Spectrum

